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Thread: Mamba max pro- RIP

          
   
   
  1. #41
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Got it back yesturday, gave out on me today! My luck..

  2. #42
    Gold Level BYT Member B4power's Avatar
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    Default Re: Mamba max pro- RIP

    WHAT!?!?!?!?!

    What were the symptoms?

    Mine did that also. It fried gradually.. It was a bad refurbished unit...
    Silence is the best thing to drive someone crazy.
    If 3 out of 5 persons "suffer from diarrhea" does that mean 2 out of 5 enjoy it?
    In memory of Rachel, I will beat up my cars on May 17th.

  3. #43
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    It was a brand new unit... I just started my run, 15c outside temperature and it just stopped.. Like the on/off switch was flicked. Couldnt believe it.

  4. #44
    Gold Level BYT Member B4power's Avatar
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    Default Re: Mamba max pro- RIP

    Sounds stupid, but cut the switch and check if the switch has gone bad. That could happen. Happened to me.
    Silence is the best thing to drive someone crazy.
    If 3 out of 5 persons "suffer from diarrhea" does that mean 2 out of 5 enjoy it?
    In memory of Rachel, I will beat up my cars on May 17th.

  5. #45
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Im thinking the internal BEC blew... Seems the only feasible cause..

  6. #46
    Gold Level BYT Member B4power's Avatar
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    Default Re: Mamba max pro- RIP

    Like I said, check the switch first!!!!!
    Silence is the best thing to drive someone crazy.
    If 3 out of 5 persons "suffer from diarrhea" does that mean 2 out of 5 enjoy it?
    In memory of Rachel, I will beat up my cars on May 17th.

  7. #47
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Ok...

  8. #48
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Well checked the on/off switch and its not that. Theres deffinately something blown internally, as the battery dosent even spark when it get connected to the Controller. Just going to cut off my leads and send it in.

  9. #49
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Contacted castle, they told me to talk to there support deparment as repairs dosent deal with this stuff..

  10. #50
    BYT official flamer of noobs suicideneil's Avatar
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    Default Re: Mamba max pro- RIP

    If it's 'dead' like that then Repairs can't really talk you through any fixes- Support can offer trouble shooting steps but I think it's safe to say nothing will work that you haven't already tried really- got to send it in again ( they may send you a pre-paid mailer for it if you ask nicely )

    In the event this site is down, go here instead: http://suicideneil.00server.com
    Flaming noobs since June '06

  11. #51
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Well i havent heard from them since last week. So im playing the waiting game again.

  12. #52

    Default Re: Mamba max pro- RIP

    just ordered one of these, crossing my fingers i have a good experience. I did with my 1st one (which never died on me, was sold with a truck)
    HPI Baja
    8ight E~4s Lipo~Xcelorion 1300kv~ Mamba Max Pro
    Losi 810e~4s Lipo~Losi 2100kv~EZ Run HK 80a ESC

  13. #53
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    I loved my MMP, just not sure why it went out on me sooo fast.. I just sent castle another email... Im hoping to get my truck running this season.

  14. #54
    BYT Member ShadowZ24's Avatar
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    Default Re: Mamba max pro- RIP

    Good luck with them. I sent in my MMM on February 6th with payment info if needed and received an invoice from them with everything on it. I contacted them after 3 weeks of hearing nothing from them. After a few days I received an e-mail from a person asking for a receipt where I bought the ESC so i would not have to pay for repairs, because it was a warranty issue. I sent them a receipt the next day, waited over a week and heard nothing back so I emailed them asking what was up. Three days later i finally get an e-mail back saying they are backed up and it would be a 4-6 week wait from the day they received it. After another 2 weeks of waiting with no info out of them I e-mailed them again. After a couple of days another person responded back asking for payment info, and saying it would not be covered. I proceeded to rip them a new one in an e-mail stating 1. They made me send a receipt saying that it was covered under warranty now they are saying it isn't 2. They already had payment info, in fact i had an invoice from them with it on it and, 3. I sent them the thing 2 months ago and they are just now attempting to do repairs/replacement. Needless to say they changed there tune asked me to resend my receipt, and yesterday I finally received a replacement. I am extremely unhappy with Castles support.
    Last edited by ShadowZ24; 04-12-2012 at 02:28 PM.

  15. #55
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Fired off another email today to the repair department.. Im gettting really fed up.

  16. #56
    BYT Member ShadowZ24's Avatar
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    Default Re: Mamba max pro- RIP

    Yep, sounds like my situation. It would take them 3 days to get back with me. They have horrible customer service.

  17. #57

    Default Re: Mamba max pro- RIP

    I think I may have to rethink my pending purchase of a MMP now. What happened to Castle customer service?

    P.S. Where did all my old posts go?

  18. #58
    BYT Life Member E-savage's Avatar
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    Default Re: Mamba max pro- RIP

    Maybe a server glitch?

    And yea, really not happy with their customer service.

  19. #59
    Bronze Level BYT Member savage71's Avatar
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    Default Re: Mamba max pro- RIP

    It seems like their customer service has been going down the tube lately....

    3:51 PM [fishyblob] there is no polite in byt chat. only debauchery, violence, and sin

  20. #60
    Gold Level BYT Member B4power's Avatar
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    Default Re: Mamba max pro- RIP

    Must be all the MXL2 frying...

    Joe Ford sould normally pop up on this thread also.
    Silence is the best thing to drive someone crazy.
    If 3 out of 5 persons "suffer from diarrhea" does that mean 2 out of 5 enjoy it?
    In memory of Rachel, I will beat up my cars on May 17th.

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